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IT Helpdesk

CALL US

For technology issues during normal business hours,

contact the Helpdesk directly at

318-342-3333

on-campus
3333

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VISIT US

During normal business hours

Room #106
University Library

near the main staircase

library sillouette

AFTER HOURS

To report an issue outside of normal business hours, click below to create a help ticket

Please make sure your email address is listed correctly on your ticket so you may receive updates as your help request is handled.Ìý

LMS Support

Support for Canvas available during normal business hours, contact Canvas support directly at 318-342-5050

on-campus 5050
canvas@ulm.edu

Wireless / Connectivity

WiFi Information - connecting to the campus wireless network

Residential Life Network - connectivity options for residence halls

Information Technology

ÃÛ½ÛÖ±²¥'s Information Technology staff will never ask for your password or other confidential information via e-mail.

If you have any questions or have already replied to a suspicious e-mail, please contact the Helpdesk.

Computer SOS Statistics

- for yr. 2023

Total Tickets
6418 opened
6486 closed

Helpdesk Tickets
3694 opened
3694 closed

the Helpdesk often serves as frontline support to connect students, faculty, & staff with solutions

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Office of
Information Technology

University Library
Room 302, ÃÛ½ÛÖ±²¥
Monroe, LA 71209

Business Hours

Monday-Thursday
7:30 a.m. to 5:00 p.m.
Friday
7:30 a.m. to 11:30 a.m.

Main Office

PH (318) 342-5015
FX (318) 342-5018

Personnel Directory

HelpDesk
(318) 342-3333
on-campus ext. 3333