For technology issues during normal business hours,
contact the Helpdesk directly at
318-342-3333
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During normal business hours
Room #106
University Library
near the main staircase
To report an issue outside of normal business hours, click below to create a help ticket
Please make sure your email address is listed correctly on your ticket so you may
receive updates as your help request is handled.Ìý
Support for Canvas available during normal business hours, contact Canvas support directly at 318-342-5050
WiFi Information - connecting to the campus wireless network
Residential Life Network - connectivity options for residence halls
ÃÛ½ÛÖ±²¥'s Information Technology staff will never ask for your password or other confidential information via e-mail.
If you have any questions or have already replied to a suspicious e-mail, please contact the Helpdesk.
- for yr. 2023
Total Tickets
6418 opened
6486 closed
Helpdesk Tickets
3694 opened
3694 closed
the Helpdesk often serves as frontline support to connect students, faculty, & staff with solutions
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Office of
Information Technology
University Library
Room 302, ÃÛ½ÛÖ±²¥
Monroe, LA 71209
Business Hours
Monday-Thursday
7:30 a.m. to 5:00 p.m.
Friday
7:30 a.m. to 11:30 a.m.
Main Office
PH (318) 342-5015
FX (318) 342-5018
HelpDesk
(318) 342-3333
on-campus ext. 3333