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Information Technology

Telephone System

For campus telephone support, contact the Information Technology (IT) HelpDesk at 318-342-3333 to report a problem and have a support ticket placed.Ìý Also, you may useÌýÌýto issue a support ticket online.

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Away from the office? Check your messages remotely...

Call 318-342-5991

When prompted, enter * (star) and your 4 digit extension and #

Enter your passcode and #

At this point, everything will function as if you were at your office phone.

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How To Videos

We have compiled a series of self-paced short how-to videos for your reference.

We hope you enjoy your phone!

Overview | general information

(2min. video)

Hardware OverviewÌý|Ìýhandset, connections, reversible stand & more

(4min. video)

TrainingÌý|Ìýcalling, speaker, transfer, voice mail & more functions

(18min. video)

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Learn more about your model 6867i Phone

Below are selected videos on "how to use" specific features

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picture of phone

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Office of
Information Technology

University Library
Room 302, ÃÛ½ÛÖ±²¥
Monroe, LA 71209

Business Hours

Monday-Thursday
7:30 a.m. to 5:00 p.m.
Friday
7:30 a.m. to 11:30 a.m.

Main Office

PH (318) 342-5015
FX (318) 342-5018

Personnel Directory

HelpDesk
(318) 342-3333
on-campus ext. 3333